Samsung saga continued…
This just gets better and better, how many blog posts have I got on the go due to crappy service of one sort or another? I seem to attract stupidity.
I got the screws from Samsung, four of them, but there’s one problem, well, four of them. They’re pan-head self tapping screws, you know, the kind that you would use to screw two bits of wood together.
This is a properly threaded M4 type screw as supplied with the mounting bracket I bought.
And this is what they sent me.
Can you see the difference? Now forgive me for being a bit of a stick in the mud but lets say I decided to have a go at re-tapping the M4.5 holes Samsung manufactured in to my TV using these screws and I slipped with the screwdriver. Who’s fault is it? Samsung would say mine of course. What if I make a complete total and utter balls of the re-tap and knacker the threads beyond repair? I’m sorry but I just cannot accept crap. The TV is fantastic, the plate in the back is horrific.
Anyway, I’m not going to use the screws they sent. I’ll have a full refund before I accept anything less than what it should be. Samsung’s warranty clearly states that it covers manufacturing defects and boy is this a big one!
Stay tuned, this aint over yet.